EBA Printing is a very good company. I was working on the first volume of a memoir that I’m writing of my professional and personal life. I was planning to find somebody to print this. I found EBA on the internet and I contacted them. Glen answered my email on the same day. They had a calculation the next day of the budget.
I went to Milwaukee to do some touring and so forth. I called Glen and he was available. We chatted, I gave him an advance, and he gave me a tour of the company. They’re medium-sized. My business was not a big project, just a couple of thousand dollars, but they gave me the VIP treatment. I was very impressed with everything. All the dates they told me and the whole plan worked out very well. They were very compliant, high-quality, and nice. I was really impressed.
I have no relationship with any of them, but to me they are excellent. As far as customer service here or elsewhere, nobody has beaten them. They were right there on the mark doing whatever they promised to do. If this was for me with only a small project, how can they be with a big project? They greeted me like I was an important guy, and they took the time to take care of me, show me around, and discuss my project. It was beyond expectations.
I have used EBA Printing in the capacity of offset and digital printing. I have also used their art room to create graphic files. I have been using them for eight years and I continue to be surprised at their commitment to making sure I am entirely satisfied with the final product. They take the initiative to get proofs for me to approve and continuously provide high quality products and services.
I’ve always had a good experience with them, and I’ve been using them for around 20 years. They have good customer service and fast service.
We received our prints of Eukaryon today and couldn’t be happier with how they look – EBA Printing has done a phenomenal job with the final printed product.
Thank you so much for your communication, speed, and patience as we came down to the wire to complete the journal. I can speak for all of Eukaryon when I say that we’re very grateful and will certainly be returning to EBA in the future.